All Systems Operational

About This Site

Welcome to Upscope's System status page. If you are experiencing a problem with our app you don't see reported here, please get in touch with us at team@upscope.com!

Agent portal and REST API ? Operational
90 days ago
99.97 % uptime
Today
Co-browsing Operational
90 days ago
99.99 % uptime
Today
USA (East) Operational
90 days ago
99.99 % uptime
Today
USA (West) Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.99 % uptime
Today
South America Operational
90 days ago
99.99 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
99.99 % uptime
Today
United Kingdom Operational
90 days ago
99.99 % uptime
Today
Features Operational
Live chat integrations Operational
Audio calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Agent dashboard response time
Fetching
Past Incidents
Sep 21, 2021

No incidents reported today.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Resolved - The Agent portal is now fully operational. There is a backlog of some background tasks to process which should be cleared within an hour.
Sep 9, 23:05 UTC
Monitoring - The issue has been resolved, we are monitoring the situation
Sep 9, 22:52 UTC
Update - We have identified the issue and are implementing a hotfix
Sep 9, 22:43 UTC
Identified - A failed deployment has impacted the main authentication service rendering Upscope unavailable.
Sep 9, 22:20 UTC
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.