All Systems Operational

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Welcome to Upscope's System status page. If you are experiencing a problem with our app you don't see reported here, please get in touch with us at team@upscope.com!

Agent portal and REST API ? Operational
90 days ago
100.0 % uptime
Today
Co-browsing Operational
90 days ago
99.99 % uptime
Today
USA (East) Operational
90 days ago
99.99 % uptime
Today
USA (West) Operational
90 days ago
100.0 % uptime
Today
Europe Operational
90 days ago
99.99 % uptime
Today
South America Operational
90 days ago
99.99 % uptime
Today
Singapore Operational
90 days ago
100.0 % uptime
Today
Canada Operational
90 days ago
99.99 % uptime
Today
United Kingdom Operational
90 days ago
99.99 % uptime
Today
Features Operational
Live chat integrations Operational
Audio calling Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Agent dashboard response time
Fetching
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021
Resolved - This incident has been resolved.
Jul 14, 07:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 07:24 UTC
Investigating - An underlying cache system in our EU data center is failing & we are conducting an emergency upgrade. Some users might experience slower session start times.
Jul 14, 07:11 UTC
Jul 13, 2021
Resolved - This incident has been resolved.
Jul 13, 12:34 UTC
Monitoring - We have transitioned to a fallback system and the service is online again—we are monitoring the situation.
Jul 13, 12:18 UTC
Identified - Our Frankfurt datacenter is unavailable after an issue with a underlying data store. We are investigating the issue.
Jul 13, 12:14 UTC
Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.