Cobrowsing downtime

Incident Report for Upscope

Resolved

This incident has been resolved.

Posted Sep 13, 2018 - 20:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2018 - 19:03 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 13, 2018 - 18:44 UTC

Investigating

A problem with our main database is causing intermittent downtime to our cobrowsing service

Posted Sep 13, 2018 - 18:14 UTC

This incident affected: Co-browsing and API.