Slower co-browsing start time

Incident Report for Upscope

Resolved

This incident has been resolved.

Posted Dec 21, 2018 - 23:15 UTC

Monitoring

The migration has now completed on all nodes, and speed should be recovering

Posted Dec 21, 2018 - 23:13 UTC

Identified

A planned database migration is taking longer than expected in some regions, causing user search and start time being considerably slower than usual

Posted Dec 21, 2018 - 23:11 UTC

This incident affected: Co-browsing (North America (East)).