We believe the issue is now completely resolved. We'll continue to monitor the situation. We have cleared the user data database to improve performance and will be re-adding old data in the coming days.
Posted Nov 22, 2017 - 17:48 UTC
We've changed database configuration to allow for more writes than usual, and the service should be back up shortly
Posted Nov 22, 2017 - 16:51 UTC
We are proceeding to solve the issue, which should not affect live screen shares
Posted Nov 22, 2017 - 14:11 UTC
The issue has been identified and a fix is being implemented.