Co-browsing downtime

Incident Report for Upscope

Resolved

This incident has been resolved.

Posted Jan 08, 2020 - 14:52 UTC

Monitoring

A fix has been implemented, but search might be slow for the next hour.

Posted Jan 08, 2020 - 13:38 UTC

Identified

Due to a failure at our main datacenter, co-browsing is not available in most locations.

Posted Jan 08, 2020 - 12:57 UTC

This incident affected: Co-browsing and API.