Issue with us-west datacenter

Incident Report for Upscope

Resolved

This incident has been resolved.

Posted Nov 06, 2021 - 02:29 UTC

Monitoring

All our datacenters are fully operational again. We'll continue to monitor the situation.

Posted Nov 06, 2021 - 00:25 UTC

Update

We are continuing to work on a fix for this issue.

Posted Nov 05, 2021 - 23:21 UTC

Update

We have started redirecting traffic to our us-west region to our us-east region while we resolve the issue.

Posted Nov 05, 2021 - 23:19 UTC

Identified

An issue with one of our builds prevented new instances from being launched and created an outage in our us-west region.

Posted Nov 05, 2021 - 23:19 UTC

This incident affected: Co-browsing (USA (West)).