Degraded performance for some app features

Incident Report for Upscope

Resolved

Upscope is fully operational again.

Posted Dec 07, 2018 - 19:01 UTC

Monitoring

The server upgrade was successful and we are now monitoring the situation.

Posted Dec 07, 2018 - 18:54 UTC

Update

The application might appear to be down in some region while we carry out emergency server upgrades.
Fix expected in 10 mins

Posted Dec 07, 2018 - 18:49 UTC

Identified

Due to an increase in records, the app my feel slower than usual.

Posted Dec 07, 2018 - 18:06 UTC

This incident affected: Agent portal and REST API.